Case Study – Data Capture
Challenge
Botify is the premiere technical SEO platform for enterprise companies. They approached FunnelFox with two challenges:
1. Transferring emails from the inbox to Salesforce was costing too much time
2. A process was need to safeguard against selective communication recording
“We need an accurate view of sales person to client communications”
Solution
Botify implemented the FunnelFox CRM Sync for all SDR’s and Account Executives.
• “In under 30 seconds a new team member can be added, integrated and be using the platform” – Nick, SVP of Global Sales
• All communications are now captured by FunnelFox and stored in the right place in the CRM. Consistently for all 50+ sales reps.
Results
For Botify, our system automatically records over 40,000 client interactions and contact updates to Salesforce every month. Calculating that to workhours, the company gained the workload equivalent of 5 full time employees.