FunnelFox supports Retain & Grow, the community for Customer Success Managers to connect, learn and share.
Get access to all the tools and insights you need
to build successful customer relationships.
No longer get caught by surprise. Have all account information available so you can have an informed conversation.
Switch from reactive to proactive. Get notified about recent news, inactive accounts, or any tasks you set yourself.
Engage and retain your customer base
“FunnelFox allows us to help our customers better and create more revenue for the company.”
CEO at Codeship
Frequently Asked Questions
Who are you?
We are a seasoned team of people from a customer success and technology background that love to use technology to help companies grow. We have an office in New York as well London and Vienna. If you want to know more about us, just send us an email on [email protected] or use the chat box at the right bottom.
What tools do you integrate with?
We seamlessly integrate with almost any email provider:
- Office 365
- Microsoft Exchange
We also have an integration with Salesforce and have a number of data partnerships to provide account enrichments, sales triggers, and prospects.
Wondering if we can support your setup? Just send us a message, and we’ll get back to you shortly.
What result will I get from this?
Account Intelligence: An overview of the status of the account, combining data from the different solutions your organization uses for this (Salesforce, email, support, etc). This way you will always know the latest status and won’t be caught by surprise that a customer recently spoke with one of your colleagues.
Tasks & Triggers: Keep track of important events like news articles, a change in the account status after longer inactivity, or tasks you wanted to keep track of yourself. Not only do they easily show in your inbox, but you’ll also be reminded so you can manage your accounts more proactively.
Data Sync: Connect your email and calendar to FunnelFox and we’ll automatically figure out which data needs to be saved and will store it in the right place in Salesforce. This gives you more time to spend with your customers.
What makes you different?
Unlike many tools in your tech stack, FunnelFox doesn’t add any work to your team’s routine. Our solution runs completely autonomous and provides information and new suggestions without requiring you to do anything for that.